Head Start East 2027 Annual Conference · April 12–15, 2027 · The Royal Sonesta San Juan, San Juan, Puerto Rico
These terms apply to every registration for the conference, whether you pay by card, check or purchase order. You agree to them when you register.
All sales are final, no refunds.
A cancellation still owes the balance.
Substitutions are welcome anytime at no cost.
Registration is a commitment to pay
When you register, your organization commits to paying the full amount for every seat on the registration. We reserve those seats, print badges, and guarantee meals, rooms and materials to the hotel and our partners based on them, well before the conference.
All sales are final, no refunds
Registrations are non-refundable for any reason, including schedule changes, illness, emergencies, weather or travel problems.
A cancellation still owes the balance
You can cancel a registration or a seat by emailing us, and we will release it. Cancelling does not reduce the amount owed. A seat that goes unused, whether it was cancelled or the person did not come, is still owed in full.
Substitutions are welcome anytime at no cost
If someone can't come, send a different person from your organization in their place, at any time and at no charge. Email info@headstarteast.org with the new person's name, title and email address.
Payment and due dates
Card payments are charged when you register. Invoices for check and purchase-order registrations are due 45 days from the invoice date, or by April 12, 2027 (the first day of the conference) if that comes first. Invoices issued on or after April 12, 2027 are due upon receipt. The due date is printed on every invoice.
If you pay by purchase order, please put your estimate or invoice number on the purchase order, along with this line: "Subject to the Head Start East 2027 registration terms at hsereg.org/2027/terms."
Courses delivered with a partner
Some courses, such as the CLASS® Observer Certification, are delivered with a partner organization that bills us for the whole class in advance. Seats in these courses cannot be released once purchased. They can be transferred to another person from your organization who can attend the full course.
Questions
Email info@headstarteast.org. Please ask before you register if anything here doesn't work for your organization.
Version October 16, 2026.